If you have general questions about your account or how to contact customer service for assistance, please contact our Facebook page.
For questions specifically about this Privacy Statement, Terms and Conditions or our use of your personal information, cookies or similar technologies, please contact our Data Protection Officer/Privacy Office by email at firstname.lastname@example.org
The data controller of your personal information is MyanLearn. Please note that if you contact us to assist you, for your safety and ours we may need to authenticate your identity before fulfilling your request.
Notice to register Users
If you have registered for an Account, MyanLearn may use your Personal Information to send OTP code regarding your registration, including confirmation to verify the accuracy of any information you have provided.
MyanLearn may also send you notification of discretion, suspension and termination of your account and /or access to the MyanLearn service for any reason or no reason, with or without prior notice. Any licensed contained in the Terms will terminate automatically without notice if you fail to comply with any provision of these terms.
Collection of Information
We may receive and store information about you such as:
a) As MyanLearn, we collect a government identification number for purposes such as billing and tax compliance. We collect this information in a number of ways, including when you enter it while using our service, interact with our customer service, or participate in surveys or marketing promotions;
b) Information when you choose to provide ratings, taste preferences, account settings (including preferences set in the "Account" section of our website), or otherwise provide information to us through our service or elsewhere.
Information We Collect
We collect information about you and your use of our service, your interactions with us and our advertising, as well as information regarding your computer or other devices used to access our service (such as smart TVs, mobile devices, and other streaming media devices). This information includes:
a) Your activity on MyanLearn service, such as level selections, test results and category selections;
b) Your interactions with our emails and texts, and with our messages through push and online messaging channels;
c) Details of your interactions with our customer service, such as the date, time and reason for contacting us, transcripts of any chat conversations, and if you call us, your phone number and call recordings;
d) Device IDs or other unique identifiers;
e) Resettable device identifiers (also known as advertising identifiers), such as those on mobile devices, tablets, and streaming media devices that include such identifiers (see the "Cookies and Internet Advertising" section below for more information);
f) Device and software characteristics (such as type and configuration), connection information, statistics on page views, referring source (for example, referral URLs), IP address (which may tell us your general location), browser and standard web server log information;
Changes to This Privacy Statement
We may update this Privacy Statement from time to time in response to changing legal, regulatory or operational requirements. We may provide notice of any such changes (including when they will take effect) in accordance with the law. Your continued use of MyanLearn service after any such updates take effect will constitute acknowledgment and (as applicable) acceptance of those changes. If you do not wish to acknowledge or accept any updates to this Privacy Statement, you may cancel your use of MyanLearn service.
We may retain certain limited non-personally identifying information following account with our internal policy for lawful reasons, including fraud prevention, accounting purposes, and enforcing our Terms of Service. This includes device identifiers, your payment details, and a phone number associated with the account. However, we will not use the information to contact you or charge your method of payment.